Free Outdoor Wifi in Downtown San Jose!

America’s fastest free outdoor Wi-Fi network coming soon to Downtown San José

America’s fastest free outdoor Wi-Fi network is slated to come to Downtown San José this summer. The City of San José is pleased to officially announce a new partnership with SmartWAVE Technologies and Ruckus Wireless (Ruckus) to deploy one of the fastest Wi-Fi networks available in the nation, at minimal cost to the City, using state-of-the-art technology developed in Silicon Valley.

“We are excited to bring this cutting-edge Wi-Fi network here to San José, the Capital of Silicon Valley,” said Mayor Chuck Reed. “I’d like to thank SmartWAVE Technologies, Ruckus Wireless, and our City’s IT leadership for spearheading this public-private partnership to enhance wireless Internet access for those who live, work and visit Downtown San José.”

Under the direction of Acting Chief Information Officer Vijay Sammeta, the IT Department is spearheading an innovative, new partnership to address the connectivity needs of entrepreneurs, visitors and the businesses in the city center of Silicon Valley. The new network will be accessible through the entire downtown core, from E. St. John St. to the north, portions of Balbach St. and Viola Ave. to the south, N. 6 St. to the east, and Almaden Blvd. to the west. Diridon Station will also offer free Wi-Fi.

“This will bring disturbingly fast Internet access to Downtown, and is part of San José’s strategy to partner with industry leaders who are committed to improving communities and furthering the Silicon Valley experience. Both SmartWave Technologies and Ruckus Wireless will bring the City’s vision of a reliable, free Downtown Wi-Fi to life,” explained Vijay Sammeta, Acting Chief Information Officer for the City of San José.

The new outdoor Wi-Fi infrastructure takes advantage of recent technical advances developed by Ruckus Wireless that leverage the newest ultra-high speed Wi-Fi standards to improve network performance along with patented technology that extends the range of wireless signals and increases the reliability of Wi-Fi connections.

One of the nation’s leading wireless integrators, SmartWave is working with the City to provide expert configuration, site survey, deployment and ongoing support services to ensure non-stop operation of the new wireless infrastructure.

Ruckus is providing outdoor 802.11n access points that will be deployed on light poles and other locations throughout Downtown San José. The majority of these wireless devices will be connected to an ultra high-speed gigabit fiber network that terminates at an Internet peering point called MAE West in Downtown San José. Management of the wireless network will be centralized at City Hall, allowing a single point of visibility, control and tuning of the Wi-Fi network.

“With our great weather, Downtown San José’s outdoor spaces play an important role as places to connect, work, and socialize,” noted Councilmember Sam Liccardo (District 3), who represents the Downtown. “With the addition of the fastest free Wi-Fi network, our businesses, residents and visitors will have an easy, effective way to stay connected with the online world while discovering Downtown San José.”

In 2004, San José was among the first large cities to provide free wireless Internet access in downtown hotspots. The wireless network was a crucial component for the infrastructure of the City’s parking guidance system. As technology changed, the City, 1stACT Silicon Valley, and the Downtown business and event community identified the clear need to improve the speed and coverage of the network.

“There is an inherent expectation that when people visit Silicon Valley they experience the very best in technology,” said Selina Lo, president and CEO of Ruckus Wireless. “The City of San José understands this better than anyone else and is taking aggressive steps to build a world-class wireless network serving local business and visitors who are now demanding more pervasive and reliable mobile connectivity. We are proud to have been selected to help the City realize this shared vision.”

In addition to making free Wi-Fi available in public spaces downtown, the new network will also provide redundant and enhanced connectivity for City facilities. It will greatly benefit the downtown parking infrastructure, namely the pay-to-park meters, parking guidance signs and parking garage systems by improving the speed by which timesensitive transactions occur.

The new Wi-Fi network project will have a one-time cost of approximately $94,000, with ongoing costs of about $22,000 which is similar to the on-going costs of the current system. This project is being funded through parking revenue and the City’s General Fund.

Free Airport Shuttle!

Did you know the DoubleTree by Hilton San Jose Airport Hotel is only .5 miles away from the San Jose International Airport? Making our hotel one of the BEST hotels for business travelers.

Not only are we incredibly close to the Airport, but we have Complimentary Airport Shuttle for each and every one of our guests!

You think that’s great?! You should check out our great “Park and Take Off” Packages, along with so many others! Check availability now!

Celebrate St. Patty’s Day with US!

St. Patty’s Day is THIS Saturday, March 17th! Come join us at 2050 Lobby Lounge & Bar and get your drink on!

Can’t join us til later? That’s ok! Come drink with us at Club Max, one of the best bar/lounges in Silicon Valley!

Both are located inside the DoubleTree by Hilton San Jose Airport Hotel.

New “Sweet Dream Mattress’s”

The DoubleTree by Hilton San Jose Airport Hotel has put BRAND NEW “Sweet Dream Mattress’s” in each and every one of our guestrooms! Come check it out for yourself! They are SO comfortable!

 

 

50 HHonors Points for FREE!

“Check In” at the DoubleTree by Hilton San Jose and recieve 50 Hilton HHonors Points! Its easy and free!

Engaged Employees Drive Guest Satisfaction

HotelNewsNow.com

29 February 2012
By Patrick Mayock
News Editor-International

SAN FRANCISCO—All employees, regardless of where they work, want the same thing: They want to be cared about as individuals, as human beings. They want recognition. And they want to know what they’re doing matters.

If HR practitioners are able to meet those needs, the result is a joyful, engaged workforce that will help facilitate happy, engaging relationships with guests, according to experts during a session titled “How the Game Has Changed: Rewards and Incentives,” at the 6th Annual HR in Hospitality Conference & Expo at the Hyatt Regency in San Francisco.

To emphasis that point, presenter Darci Riesenhuber, director of brand culture and internal communications for Hilton Worldwide’s Embassy Suites brand, offered the following statistic: The No. 1 reason customers don’t come back to a hotel, as cited by 68% of respondents in a recent poll, is because employees don’t care. At a distant second is price (14%), followed by product quality (9%).

“The ripple effect is you don’t care about me as an employee, I don’t care about you, I certainly don’t care about your customer,” she said.

That idea of “caring” is especially important, Riesenhuber said. Bad reviews on websites such as TripAdvisor shouldn’t be the primary concern, as any review suggests a guest cares enough about the experience to write a reaction to it.

“When guests give up (and don’t offer feedback), that’s when we’re in trouble,” she said.

Engaging employees
The most engaged employees are those who understand how their roles and responsibilities relate to a larger meaning, Riesenhuber said.

Room attendants, for example, shouldn’t just view their role as cleaning rooms. Rather, they are creating a tidy place of comfort—a home away from home—for travelers. Likewise, janitors aren’t just cleaning hallways; they’re stopping the spread of germs and are contributing to a healthy environment for guests.

“Our job is to help connect and give meaning to our employees’ jobs,” Riesenhuber said. “… If you can do that, you will have a truly engaged workforce.”

So how do HR practitioners create those places of engagement? Riesenhuber, along with fellow presenter Fred Bendaña, executive director of client service for Fenton, Missouri-based consultancy Maritz, shared three important principles that are crucial when fostering an engaged workforce.

1. Brand promise
The foundation of any HR initiative rests with the individual organization’s brand promise, the panelists said.

At grocery-store chain Whole Foods Market, for example, the company’s brand promise is to radically improve the health of people, both physically and emotionally. Every decision stems from that core philosophy, Bendana said.

Hilton Worldwide’s brand promise is to deliver more of what guests want in a consistent and generous way, Riesenhuber said. With that foundation in place, she was able to investigate what motivates her employees to help them better find meanings in their jobs.


2. Motivation insights
What is the best way to discern employees’ needs and wants, Bendaña asked? Ask them.

His research found 78% of employees said praise or recognition for a job well done is important or extremely important when it comes to fostering engagement.

Gaylord Entertainment excels in this regard. Not only does the hotel company recognize and reward its employees, but it tailors its recognition and rewards to meet the needs of specific segments within its workforce, Bendaña said.

For instance, some employees—the “career builders”—want development opportunities. “Praise cravers,” on the other hand, want to be publically recognized. Others didn’t want any public recognition but place high value on days off and flexibility in scheduling.

“What do your employees want? It’s not all the same thing,” he said.

3. Recognition practices
Another Maritz poll found employee engagement doubles when recognition practices are in place. One particular Maritz client found departments with the highest level of customer satisfaction had the highest occurrence of employee recognition.

The key, added Riesenhuber, is to clearly articulate what it is you will be rewarding. If employees don’t understand the preferred types of behavior, they’ll never be able to achieve them.

“Tell employees exactly what you’re looking for,” she said.

The DoubleTree by Hilton San Jose has taken a new approach to recognition this year as we have taken it to the next step. As it says above, a happy employee leads to happy guests!

Hilton Worldwide wins Best Business Hotel Chain (World) by Travel + Leisure India & South Asia’s India’s Best Awards 2011 Readers’ Poll

Wednesday, February 22, 2012, 17:00 Hrs  [IST]
By HBI Staff | Mumbai
 

Hilton Worldwide has recently been ranked the Best Business Hotel Chain (World) in the first edition of Travel + Leisure India & South Asia’s India’s Best Awards 2011 Readers’ Poll. This ranking is the result of a readers’ poll conducted by the India & South Asia edition of Travel + Leisure magazine. The readers participated in the poll by rating their experiences and evaluating countries, emerging destinations, cruises, hotels, airports, trains, destination spas and honeymoon destinations.

Lenny Menezes, Chairman, India, Hilton Worldwide said, “We are honoured and delighted to receive this award and recognition. It is very encouraging, and it will further reinforce our commitment to deliver exceptional guest experiences.”

Happy Fat Tuesday!

The terms “Mardi Gras” in English, refer to events of the Carnival celebrations, beginning on or after Epiphany and culminating on the day before Ash Wednesday. Mardi gras is French for Fat Tuesday, referring to the practice of the last night of eating richer, fatty foods before the ritual fasting of the Lenten season, which begins on Ash Wednesday; in English the day is sometimes referred to as Shrove Tuesday, from the word shrive, meaning “confess.” Related popular practices are associated with celebrations before the fasting and religious obligations associated with the penitential season of Lent. Popular practices include wearing masks and costumes, overturning social conventions, dancing, sports competitions, parades, etc. Similar expressions to Mardi Gras appear in other European languages sharing the Christian tradition. In English, the day is called Shrove Tuesday, associated with the religious requirement for confession before Lent begins.

Come on in to 2050 Lobby Lounge & Bar and celebrate Fat Tuesday with us!!

Ten Tips To Maintain a Healthy Lifestyle on the Road

MCLEAN, Va., Feb 21, 2012 (BUSINESS WIRE) — Don’t let traveling be your excuse to let your New Year’s resolutions falter as the year goes on. Jodi Sullivan, Hilton Worldwide’s senior director of global fitness, offers these 10 tips to help keep your resolutions on track.

– Plan in advance. Schedule your workout like a business meeting. Determine the day and time you plan to visit the gym and log it into your itinerary. Keep in mind the majority of our fitness centers offer 24-hour access.

– Get up and stretch on flights. Take a few minutes every hour or so to stretch and improve circulation while combating fatigue.

– Break your routine. Try new activities. Repeating the same workout every day can become mundane and methodical. If the treadmill is your staple, go for the elliptical. Our state-of-the-art fitness centers have everything you need to mix it up.

– Be conscious of your caloric intake. It can be challenging to maintain healthy eating habits on the road. Incorporate plenty of fresh fruit and vegetables into your meals and try to avoid high calorie, high fat food.

– Pack your sneakers first. Packing your workout gear first will ensure it makes it into your bag. Consider packing lightweight workout clothes to help reduce the overall weight of your luggage.

– Walk during meeting breaks. Make good use of the time in between meetings by walking while returning phone messages.

– Stay hydrated. Traveling can dehydrate our systems. Drink six to eight glasses of water a day to flush toxins and remain alert.

– Get a good night’s sleep. Try to keep your waking and sleeping hours as close to your regular schedule as possible. Sleep is as important as exercise and eating healthy. Make sure you recharge your battery by getting at least six to eight hours of sleep every night.

– Practice proper breathing techniques. During stressful situations, our breathing is adversely affected. By practicing proper breathing, our overall mental and physical health may be improved.

– Get a massage. Book a massage or spa treatment at one of our eforea spas to help alleviate stress and rid your body of toxins.

“Every little bit counts, so if you only have 20 minutes in between meetings, use that time wisely and get a quick workout in if you can,” adds Sullivan. “Also, it’s important to set realistic goals and remember to be patient and consistent with your routine. By incorporating a few of these tips, you will be steps closer to achieving your fitness resolutions.”

Continue the conversation with Jodi on Twitter during a special Hilton Worldwide chat, Wednesday, February 22, 2012 starting at 1:00 p.m. — 2:00 p.m. EST. Jodi will answer questions on a range of topics related to fitness and hospitality from the latest in workout equipment to general trends in the industry. Be sure to follow @HiltonWorldwide and join the conversation by following the hashtag #HWchat or submitting questions in advance to sm.gcc@hilton.com.

Head of Fitness, Jodi Sullivan answers your fitness ?’s Wed, 2/22. Watch this VIDEO for tips http://ow.ly/98YeX & follow #HWchat @ 1pm EST.

Last year, Hilton Worldwide conducted extensive testing of state-of-the-art equipment, design options, and amenities, in its McLean, Va. headquarters. Hotel owners and employees were encouraged to sample the new equipment and give feedback. Combined results led to new solutions that will be featured throughout Hilton Worldwide’s portfolio, varying by brand and location. The phased rollout began this month with approximately 300 full-service hotel fitness centers. For more information, visit www.hiltonworldwide.com .

At the DoubleTree by Hilton San Jose Airport Hotel, we have a great Hilton Fitness by Precor Center that carries all your needs to keep a healthy lifestyle!Did we mention its open 24 Hours?! Check out our website and see for yourself!

Valentine’s Day at Spencer’s

 

 

 To make reservations at Spencer’s for Steaks and Chops (located inside the DoubleTree by Hilton San Jose Airport Hotel), call 408-437-2170 or email at patrick.sarte@hilton.com